Our Privacy Policy

This privacy policy describes the personal information that we, Paisley Parkway LLC, collect about you, why we collect it, how we use it. We do not share any of your personal information with a third party.

This privacy policy covers our online experiences including our website and mobile app. Our policy also describes the choices you can make about how we collect and use your information.

We collect information directly from you. The types of information we may collect include your name, email address, postal address, phone number, credit card and other payment information, age, location, and any other information you choose to provide. We also collect information from you automatically, including:

  • Transactional Information: When you make a purchase or exchange, we collect information about the transaction, such as product detail, purchase price, and date and location of the transaction.
  • Log Information: We collect information related to your access to and use of our website, including the type of browser you use, access times, pages viewed, your IP address, and the page you viewed before navigating to our website.
  • Device Information: We collect information about the computer or mobile device you use to access our website, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
  • Location Information: We may derive the approximate location of your device from your IP address. We may also collect geolocation information from your device in accordance with your device settings.
  • Information Collected by Cookies and Similar Tracking Technologies: We may use tracking tools like browser cookies, flash cookies, pixels, and web beacons.

How do we gather information?

We collect information directly from you. The following are a few examples of when we collect information from you:

  • During website or account registration
  • In connection with an online purchase
  • If you upload or share a photo or other digital content through one of our website or mobile app, or share content linking to any of our social media platforms
  • If you participate in a sweepstakes, contest, or promotion
  • If you exchange a product
  • If you contact us via e-mail or through our customer service or consumer affairs hotline
  • In connection with your interactions with us as a registered user of our website (for example, when you use the wish-list or “custom clothing” feature) or mobile app

We also collect information from you passively. We may use tracking tools like browser cookies, flash cookies, pixels, and web beacons.

How do we use your information?

We may use your personal information in the following ways:

  • To provide, maintain and improve our products and services
  • To process and fulfill your order, including to send you emails to confirm your order status and shipment
  • To communicate with you and to send you information by email, postal mail, telephone, text message, or other means about our products, services, contests, and promotions, unless you have directed us not to contact you with promotional communications
  • To administer and fulfill our contests and other promotions
  • To help us better understand your shopping needs and preferences and provide consistent, personalized services and experiences across our brands
  • To help us address problems with and improve our site design, products and services
  • To enhance your shopping experience
  • To analyze trends and statistics
  • To protect the security or integrity of our website and our business
  • To contact you if necessary
  • For limited internal and operational use, such as to enable our website to function

Do we share your information?

None of the information we collect about you will be shared with our affiliates.

We may share information about you with unaffiliated service providers for purposes of providing services to us. For example, when you complete a purchase, we may share information about you and your purchase with other companies for the purpose of processing your transaction, including credit card authorization, and order processing and fulfillment.

We may share information about you if necessary, in our good faith judgment, to comply with laws or regulations or in response to a valid subpoena, order, or government request, or to protect the rights of Paisley B. Parkway.

How do we protect kids’ privacy?

We are concerned about the privacy and safety of children when they use the internet. We will never knowingly request personally identifiable information online from anyone under the age of 13 without prior verifiable parental consent. Our website is a general audience site and is not targeted to or intended for use by children. However, if we learn that we have received information from a child under the age of 13 without parental consent, we will delete that information from our database.

What if I share content on your website?

If you choose to share certain content on our website, such as pictures, Paisley B Parkway will receive information about you and you will be bound by our “User-Generated Content Terms and Conditions,” which can be found here . As such, we encourage you to review these terms whenever you share content on our websites. If you do not wish us to receive this information, you should not share content on our websites.

How do I know my personal information is secure?

We do our best to provide you with a safe and convenient shopping experience. We have in place certain physical, electronic, contractual, and managerial safeguards to help protect the security and privacy of your personal information.

When you enter your personal information on our websites, we use encryption technology to protect your information as it is transmitted to us.

If for any reason you cannot access the secure server, or if you’re not quite comfortable shopping online on our website, please feel free to place your order with us by telephone at the number listed in the section entitled, “How do I contact you?”, below.

How do I contact you?

For questions about our privacy policy, to make choices about receiving promotional communications, or to update your personal information you can contact us by email, at acortiz@paisleybparkway.com, by telephone at 678-403-8246